Returns & Exchanges

Returns

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and returned with their original tags and packaging.

How to start a return

Contact Client Care through our Contact page with your order number, and we will guide you through the process.

Refunds

Once your return is received and inspected, your refund is issued to the original payment method. Please allow a few business days for it to appear, depending on your bank or card provider.

Exchanges

For a different size or colour, start a return and place a new order to secure availability.

Return shipping

Return shipping costs are the responsibility of the customer unless the item arrived faulty or incorrect. We recommend a tracked service, as we cannot be responsible for returns lost in transit.

Faulty or incorrect items

If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery and we will make it right.